1and1 Review- Is 1and1 VPS Good for Small Business?

1and1 Review- Is 1and1 VPS Good for Small Business?

Feb 25, 2014

We carefully review 1and1 VPS hosting service in many regards including price, features, ease of use, performance and technical support. Based upon our real hosting experience and feedbacks of 1and1 customers, we objectively think that this company is not an outstanding choice for VPS hosting.

Before starting our in-depth analysis, we firstly present an overall ranking of 1and1 VPS hosting, which indicates that the service ranks 3.5 out of 5 stars in feature and 3 out of 5 stars in speed while the performance ranks 4 out of 5 stars. Check the following rating chart for detailed information.

1and1 VPS Review

  • Reputation
    rating 4 of 5
  • Features
    rating 3.5 of 5
  • Speed
    rating 3 of 5
  • Reliability
    rating 4 of 5
  • Support
    rating 3 of 5
  • Price


1and1 offers 3 packages for VPS hosting including Virtual Server L, Virtual Server XL and Virtual Server XXL. All packages are only available for the monthly subscription. The prices are at $29.99/mo, $34.99/mo and $49.99/mo respectively. Furthermore, the company provides 30 days money back guarantee to ensure quality of service. But note that domain name registration fees are not refundable.

Frankly speaking, these prices are affordable, but still a little bit more expensive than some top-notch providers as BlueHost, which is promoted with a 20% discount, starting at $23.74/mo for customers clicking this exclusive promotional link.

Company 1and1 BlueHost
Regularly $29.99/mo $29.99/mo
Discount N/A 20%
Discounted Price $29.99/mo $23.74/mo
Advertising Credits N/A $2OO
BlueHost Promotional Link Activation


Utilizing both Linux and Windows operating systems, all packages feature different amounts of resources as RAM, dynamic RAM, hard-disk space, bandwidth, subdomains, mailboxes and mailbox storage. Check the following table for specific amounts.

Feature Virtual Server L Virtual Server XL Virtual Server XXL
Guaranteed RAM 1 GB 2 GB 4 GB
Dynamic RAM 2 GB 4 GB 8 GB
Hard-disk Space 50 GB 100 GB 200 GB
Bandwidth 1,000 GB 2,000 GB 2,500 GB
IP Addresses 1 1 1
Mailbox 250 250 250
Subdomains 1,000 1,000 1,000

In addition to the above basic features, the service also offers advanced features as full root access, FTP access, DNS management and script languages including PHP 5, Perl, and Python. With FTP access, customers are enabled to upload data to the web space. And using DNS management, customers are capable of doing individual configuration of DNS records.

Ease of Use

ease of useThe company develops a unique Parallels Plesk Panel as the control panel, which is highlighted for its powerful and easy-to-use user interface with which you are allowed to customize the design of the web interface according to your specific requirements.

Using Parallels Plesk Panel, you can gain access to user account administration, configurations and settings with just a few clicks. More than that, this 1and1 custom control panel offers customers with handy various levels for different users including administrator, resellers, customers and mail users.


1and1 situates its data centers in Kansas City and Lenexa, USA. To optimize the performance and maximize the page loading speed, these data centers are equipped with awesome server rooms providing security, power, cooling and fire protection for up to 40,000 servers.

With advanced facilities and cutting-edge technologies, 1and1 has delivered 99.97% uptime according to the monitoring data we have recorded in the past 30 days. Refer to the chart below for specific statistics.

However, 1and1 hasn’t done a terrific job in the server response time. We have monitored its server response time with a 5 minute interval using Pingdom. The result comes out as 720 ms on average, which doesn’t shine among plentiful amazing providers.

Technical Support

Equipped with highly professional and knowledgeable technical staffs, 1and1 provides 24/7 technical support via phone calls, e-mails and ticket system. Also, customers can solve technical issues with the assistance of help center and user-based forum.

Nonetheless, the sales support is not available during national holidays. And the live chat is not supported, which is inconvenient for non-English speakers.

Conclusion – Not Recommended

Based on the above comprehensive analyses, it is evident that 1and1 is not a brilliant option for VPS hosting due to its expensive price, undistinguished performance and technical support. To help you spot wonderful VPS providers, we have reviewed over 150 web hosts. As a result, we highly recommend customers going with BlueHost, InMotion Hosting, and HostMonster, which provide affordable prices, rich features, terrific uptime and fantastic technical support.