BlueHost VS Site5 ???Which One Offers Better VPS Hosting Service?

BlueHost VS Site5 ???Which One Offers Better VPS Hosting Service?

Sep 1, 2014

There has been an increasing number of users going for VPS nowadays. When people are faced with so many choices, they may feel confused about which one to go. The decision may become even harder to make when both options seem equally good, for example, Site5 and BlueHost.

That’s how this comparative review comes into being. In fact, we have been following BlueHost for more than a year and Site5 for the past month. Based on our real hosting experience, we have carried out an objective and in-depth comparison covering all the aspects including plans and pricing, features, performance and customer support.

Rating BlueHost Site5
Overall 5 of 5 stars 3.5 of 5 stars
Features 5 of 5 stars 4 of 5 stars
Loading Speed 4.5 of 5 stars 3 of 5 stars
Uptime 5 of 5 stars 3.5 of 5 stars
Technical Support 4.5 of 5 stars 3 of 5 stars
Website BlueHost.com Site5.com

Plan and Pricing

BlueHost offers four VPS plans which are all managed VPS service. They are named as Standard, Enhanced, Premium and Ultimate with a starting price at $14.99/mo, $29.99/mo, $44.99/mo, and $59.99/mo for the first month. The price is all-inclusive without any hidden fees, only valid for subscriptions made through the promotional link below. If people are not satisfied with their service, they can ask for refund anytime.

BlueHost Promotional Link Activation

Site5 offers more various VPS hosting including Cloud VPS, Fully Managed VPS and Unmanaged VPS, with more plans under each category. Take Unmanaged VPS for instance. There are altogether 11 plans with the lowest price set at $55/mo and the highest price at $700/mo. Do note that Unmanaged VPS is generally cheaper than the other two types. The highest level of Cloud Hosting costs at least $1490/mo.

In terms of price, BlueHost is obviously more friendly and acceptable. Site5 does offer more options. But the products are too expensive.

Features

VPS plans offered by both companies include rich server resources. We have selected the basic managed VPS plan from each company for a clear and objective comparison. Please refer to the table below for details.

Feature BlueHost VPS HostGator
Plan in Review Standard VPS2
Storage 30 GB 50 GB
Monthly Bandwidth 1 TB 800 GB
CPU Cores 2 2
RAM 2 GB 1 GB
Free IP(s) 1 2
cPanel Free $10/mo
1-Click Installer Yes Yes
Money-Back Guarantee Anytime 45 Days
Regular Price $29.99/mo $55/mo
Discount 50% N/A
Current Price $14.99/mo $55/mo
How to Claim Link Activation

Each company has its own advantageous features. BlueHost VPS plans give users full root access so that they can configure and use their VPS exactly to their needs while Site5 offers more disk space and free IPs. But one thing is sure, BlueHost is far more cost-effective than Site5.

Performance

Both companies have gone all the way to deliver reliable and stable performance. In specific, BlueHost has employed world-class technologies in its data centers, such as:

  • Dual Quad Processor performance servers;
  • UPS power backup;
  • Diesel generator backup;
  • Multiple 10 Gigabit Ethernet connections;
  • 24/7 network monitoring, etc.

The efforts are paid off. We have recorded its uptime and speed during the past month as shown by the chart below. We find its uptime surpassing 99.99% most of the time and the response rate averaging 320ms.

Site5 has also done a lot for ultimate performance. It has located multiple data centers in over 20 cities around the world so that users can choose the nearest one for faster loading speed. All the VPS plans are hosted in a Xen environment which guarantees that the amount of disk space and bandwidth allocated to one user won’t be siphoned by others.

Site 5 offers 99.9% uptime guarantee for its managed VPS plans. The amount of downtime in a given month will be compensated by service credits. But this only applies to its hardware and network SLA. Anyway, we find its uptime quite satisfactory by and large over the past 30 days.

Technical Support

BlueHost offers technical support via toll-free hotline, live chat and email 24 hours a day and 7 days a week. All support issues are handled by their own support engineers in the Utah Headquarter. Most submissions are responded with 30 minutes and all within 24 hours. Besides, people can visit the ticket history, community forums and knowledge base for more resources.

Like BlueHost, Site5 offers support to its VPS users via live chat, email and phone 24/7. It even guarantees that all request submissions are responded within 6 hours. Other self-support channels such as video tutorials, knowledge base, Official Maintenance and Outage Notices, Site5 News and Ramblings, etc, are also available.

Conclusion

Between the two companies, we highly recommend BlueHost as your VPS host. Compared with Site5, BlueHost offers more cost-effective plans with excellent performance and responsive technical support.

BlueHost VPS Hosting