DigitalOcean Review – Is the SSD Cloud Hosting What You Need?

DigitalOcean Review – Is the SSD Cloud Hosting What You Need?

2.5
May 20, 2015

Established in 2002, DigitalOcean is a New York-based web hosting provider who focuses on cloud hosting. Putting developers first, the goal of this company is to create a frictionless experience which enables developers to scale more easily and deploy faster. Now, this web host has 450,000 customers around the world.

In this DigitalOcean review, we present the specific information about this company, involving packages, price, features, performance and customer services, aiming at helping webmasters get more understanding about digital cloud hosting and make a suitable option.

Price

priceWith regard to cloud hosting packages, DigitalOcean offers ten upgradeable plans to meet various demands. For the first five basic plans, they are rated at $5/mo, $10/mo, $20/mo, $40/mo and $80/mo respectively and no discount is available. You can choose to pay the bill monthly or hourly according to your needs. Additional data transfer is charged with $2 per GB.

DigitalOcean accepts PayPal and credit card for Visa, MasterCard, America Express and Discover. One point you have to pay special attention to is that this web host does not offer any refund if you are not satisfied with your purchase.

Features

By selecting the first three cloud hosting plans of DigitalOcean, we make the table in below to show you more information about their features.

Features Plan 1 Plan 2 Plan 3
Memory 512 MB 1 GB 3 GB
Core Processor 1 1 2
Disk Space 20 GB 30 GB 40 GB
Monthly Data Transfer 1 TB 2 TB 3 TB
Price $5/mo $10/mo $20/mo
Money Back Guarantee No No No

As is noticed, only 512 MB memory, 1 core processor and 20 GB web storage are included for the primary plan, which is enough only for relatively small websites. In addition, no free IP or free domain is included in any plan.

Because of the flexibility of cloud hosting, you have to install many applications by yourself. Luckily, a 1-click application installer is provided by DigitalOcean which is quite useful and convenient. The DNS management allows you to easily manage your domains while auto backups and snapshots make sure that your server is backed up automatically and takes a snapshot when you reach a milestone.

Performance

performanceDigitalOcean has 10 data centers in the US, Europe and Asia to enable their users to select the closest one. All the data centers are powered by onsite diesel generators, redundant power, battery backups, multiple network transmit paths and physical security. By offering solid state drives, the company aims at delivering fast speed.

DigitalOcean promises to provide a 99.99% uptime for SLA around power, network and virtual server availability. This company claims that they only use multiple tier-1 network providers whose facilities and all connections are 10 gig-E to make sure the capacity and redundancy. From the perspectives of uptime and speed, this company is OK.

Technical Support

supportPerhaps with much effort to the cloud hosting solutions, DigitalOcean does not put much energy on their customer service. By offering ticket, forum and official blog, this company does not offer much on-site technical support. If you are in trouble and need emergent help, you might be disappointed because they do not provide online chat or phone call support.

There are some frequently asked questions and answers in their community and you can look through it to find useful information.

Conclusion

On the basis of what we analyzed before, it is normally to make a summary that DigitalOcean is a not bad cloud hosting provider to some extent because it offers 99.99% uptime and fast speed. But on the whole, it can not be regarded as a reliable choice for its limited features and nonprofessional technical support. Especially, this company does not have any terms to confirm customers’ benefits if they want to ask for a refund.

DigitalOcrean can be a solution for experienced developers and those people who want to learn programming and development skills. But if you want to focus on businesses instead of technical things, we have the following recommendations.