eNom Review on the Managed VPS Hosting

eNom Review on the Managed VPS Hosting

Feb 8, 2016

Based on our own hosting experience with eNom and a number of real customer feedbacks, we made this eNom review on the managed VPS hosting, mainly from the aspects of pricing, feature, reliability, performance and customer service.

As usual, before moving on we display the overall ratings of eNom VPS hosting in the following, so that you can have general preview of the service.

eNom VPS Review

  • Reputation
    rating 3 of 5
  • Features
    rating 3.5 of 5
  • Speed
    rating 3.5 of 5
  • Reliability
    rating 2.5 of 5
  • Support
    rating 3 of 5
  • Price

Introduction About eNom

Founded in 1998 in Kirkland, eNom is dedicated in providing domain registration service at the beginning. Over these years, this company has expanded its services to offer various hosting solutions and many other services for individuals, businesses, and organizations.

To be specific, besides domain registration, it also provides website builder services, SSL Certificates service, and hosting solutions like shared, email, DNS, VPS and Reseller, etc. So far, eNom has a large customer base.

Since we will mainly focus on the eNom VPS hosting in this article, now continue to view the following parts to see whether this company is a reliable VPS hosting provider.

Pricing & Plans

eNom releases 4 managed VPS hosting plans which are powered by DreamHost. Their hosting prices start from $15/mo and $120/mo. All these hosting plans are featured with CentOS, Ubuntu 12.04, and allocated with certain amount of RAM, SSD storage, unlimited bandwidth and other resources.

Hosting Resource Plan 1 Plan 2 Plan 3 Plan 4
OS CentOS CentOS CentOS CentOS
RAM 1 GB 2 GB 4 GB 8 GB
Disk Space 30 GB 60 GB 120 GB 240 GB
Bandwidth Unlimited Unlimited Unlimited Unlimited
Price $15/mo $30/mo $60/mo $120/mo

Frankly speaking, when compared with some top-ranking VPS hosting companies like BlueHost whose hosting plans are ranged from $14.99/mo to $59.99/mo, eNom is much more expensive.

What’s more, to make your purchase more risk free, some web hosting providers even allows full refund for a certain period if you cancel your account within that time. However, eNom does not offer this kind.

Hosting Feature

Besides the basic hosting recourse mentioned above, eNom also offers many other powerful features, such as hosted domains, MySQL databases, email accounts, optional root access, programming languages and so on, making great contribution to VPS hosting.

  • Unlimited hosting resources: hosted domains, MySQL databases, email accounts, etc.
  • Development & programming languages: Node.js, SVN, Nginx, SSL, SSH, PHP 5, Perl, Python.
  • Email Feature: Webmail, unlimited auto-responders, SMTP, IMAP and POP.
  • Security: JustCloud automatic backup, .htaccess password protection, domain WHOIS privacy, mail & spam filtering.
  • Usability: Plesk control panel & 1-click application installer.

When it comes to Plesk panel, we have to admit it is strong, stable and helpful. However, unlike the easy to use cPanel control panel with which you can easily manage your files, domains, email accounts, and so on, Plesk is resource-limited and much more difficult to handle.

Reliability & Performance

eNom guarantees 99.9% uptime and fast speed. However, according to our monitoring and many real customer reviews, eNom does a good job on speed but not performs as well as it promised on uptime.

Actually, eNom doesn’t operate data center itself, but largely depends on the outsourced data centers located in San Jose. However, this company takes use of servers on separate machines which are monitored 24 hours a day, 7 days a week. For all this, eNom fails to do well in reliability.

You can check the following report of the uptime and server response time of eNom.

eNom Uptime And Speed

There are occasional downtime occurrences, which make the hosted site owners suffer unexpected inconvenience. But due to the usage of SSD drives and 24×7 network monitoring, eNom manages to take an average response time of 500ms.

Technical Support

eNom provides 24×7 technical support via chancels including email, ticket system and telephone. However, this company fails to offer the popular support chancel ???live chat, which is one of the most responsive communication ways to ask for help, especially for those who are not very good at speaking English but need to type their issues.

As for the responsiveness, we have to say, this web host does barely satisfying. There are many customers complaining about the slow responses and even the indifferent attitude.

eNom Negative Customer Feedbacks

Besides, unlike most web hosting companies that provide other helpful resources like community, forum and knowledgebase, eNom does not offer these, which makes people feel rather disappointed.

Final Thought ???Not Recommended

According to the above side to side review, when concerning hosting features and server response speed, eNom does a good job. However, as for cost-effectiveness, reliability and technical support, we have to say, eNom is not a satisfactory option.

If you are looking for affordable and reliable VPS hosting providers that come with rich features, great performance and responsively solid support, we would like to recommend the following 3 popular hosting providers that are among the top 5 VPS hosting companies.