KnownHost VPS Review – How About KnownHost VPS Hosting?

KnownHost VPS Review – How About KnownHost VPS Hosting?

Jul 29, 2014

Built in 2005, now, KnownHost runs into webmasters???eyes more frequently for offering reliable VPS hosting service. However, is its hosting service really worth going or just in name only? To figure out the true condition, our editors evaluate the company in every aspect. Finally, we write the KnownHost review according to price, performance, features, as well as technical support.

Note that we get all the results not from imagination but from real field testing. Our editors collect more than 200 real customer reviews from the internet and build testing site to know the real performance about KnownHost. Based on all the data gathered, our editors make an overall rating chart in below to help readers have a general impression about the company.

KnownHost VPS Review

  • Reputation
    rating 3 of 5
  • Features
    rating 3.5 of 5
  • Speed
    rating 3.5 of 5
  • Reliability
    rating 4.5 of 5
  • Support
    rating 3 of 5
  • Price


Frustratingly, KnownHost only presents managed VPS plans, which leaves little room for geeks to express their talents. On the other side, it offers multiple managed VPS plans that are priced from $25/mo to $120/mo and the company guarantees no setup fees or any other hidden fees. In fact, $25/mo is fairly enough and affordable for many people. However, when compared it with some cheap VPS hosting such as A2Hosting – $9.89/mo and HostGator – $19.95/mo, the price offering by KnownHost loses its competitive edge entirely.

Price VPS-1 VPS-2 VPS-3
Regular $25/mo $35/mo $45/mo
Discount No No No
Money Back 30 Days 30 Days 30 Days

Apart from price, the next concern would be security purchase that consists of payment methods and money back guarantee. KnownHost performs pretty well in this regard, for offering two payment channels including credit cards and PayPal. Besides, the company promises to refund all the money back to customers if they cancel the subscription within 30 days.


All the managed VPS plans offered by KnownHost come with full toot access that is a symbolic feature of VPS plans to ensure users configure the servers. Besides, the company offers 3 control panels for webmasters to choose, including DirectAdmin, cPanel, and Plesk. However, it charges each control panel for $5.

Features VPS-1 VPS-2 VPS-3
Disk Space 20GB 60GB 70GB
Bandwidth 2500GB 4000GB 6000GB
RAM 512MB 1536MB 2560MB
Free Domain Yes Yes Yes
cPanel Yes Yes Yes
SSL No No No
Root Access Yes Yes Yes
Money Guarantee 30-day back 30-day back 30-day back

Besides, as for resources, the company provides 512MB RAM, 20GB RAID-10 Disk space, 1x 8+ CPUs and 2500GB premium bandwidth. Moreover, unlimited domains, 2 dedicated IP address, private nameservers, free third part installations and SSH are also available. However, KnownHost fails to offer Python, Perl, Ruby on Rails, as SSL, as well Cron Jobs.

Uptime & Speed

To ensure at least 99.9% network uptime, the company purchases nameservers and builds excellent data centers in three geographical areas – Texas, Catatonia, and New Jersey. When people decide to subscribe the service, they will be asked to choose a data center according to their locations.

data centerAll the data centers are equipped with UPS power supply, 100% diesel generator backup with auto transfer and start, under-floor cooling, liebert air as well as humid control. As for security, the company utilizes 24×7 technicians to supervise the data center, security cameras, key pads, and card readers.

We surmise that the company bounds to perform well with those quality infrastructures. However, based on the principle of cautiousness and seriousness, our editors have done a performance testing on the company as we have mentioned at the beginning. As a result, the server response time is good that is less than a second. However, when compared with some fast hosts like BlueHost – 320ms, KnownHost is still much slower.

BlueHost Promotion Link Activation

Customer Service

Considering that customer service reflects the fame and sincereness of a web host, the company tries to offer best technical support in the field. All the customers can get free 24×7 technical supports through email, live chat, and hotline. We have tried to contact with the company through live chat, however, we don’t get the response until five minutes later. To be frank, the waiting time is too long that would run out of people’s patience.


In general, KnownHost is a reliable VPS hosting provider. However, it is definitely not the best choice to go for the ordinary price, features, speed, as well as time-consuming customer service. Therefore, we carefully choose some cost-effective web hosts in below for those who want the best VPS hosting with affordable rate.