OVH VPS Hosting Review & Rating

OVH VPS Hosting Review & Rating

1.5
Feb 24, 2015

OVH was founded in 1999 in France and built from scratch. After 15 years, the company has over 800 employees, 17 datacenters and 180,000 servers under management. Over the years, OVH has opened subsidiaries in more than 15 countries.

Now, OVH has grown into the largest hosting provider in Europe and its business has also expanded to Canada and the United States. In addition, OVH puts innovation at the heart of web hosting service. As they state on their official website, for OVH, innovation is freedom.

For its products, OVH mainly provides VPS hosting, dedicated servers and cloud hosting. And there are two categories of VPS: VPS Classic and VPS Cloud. But VPS Classic is quite primary and its price is also close to shared web hosting. While VPS Cloud plans are more typically VPS solutions. Thus, this review is mainly about their VPS Cloud plans. Details about price, feature, performance and support are going to be presented below. First of all, there is a rating table for your general understanding of OVH VPS solutions.

OVH
OVH VPS Review

  • Reputation
    rating 1.5 of 5
  • Features
    rating 2 of 5
  • Speed
    rating 2 of 5
  • Reliability
    rating 2.5 of 5
  • Support
    rating 1.5 of 5
  • Price
    $14.99/mo

Price

There are four plans under VPS Cloud: VPS Cloud 1, VPS Cloud 2, VPS Cloud 3 and VPS Cloud 4. And their regular price is $14.99/mo, $22.99/mo, $44.99/mo and $89.99/mo respectively. Generally speaking, OVH is offering an affordable price and it is a little bit cheaper comparing other VPS providers. As for payment method, OVH supports multiple methods such as credit card, PayPal, checks, bank transfer and so on.

However, there is no money back guarantee with OVH. In web hosting industry, nearly all companies have money back guarantee which enables customers a worry-free experience and better protects their benefits. But with OVH, you don’t have the chance to have a try and figure out whether this service is satisfying for you or not. Thus, you really have to know OVH very much before making your decision.

Feature

Innovation is freedom but also driving force for OVH. In order to make users experience cutting-edge technologies, OVH has set up their own research and development center. Following are some major features available on their official website.

Feature VPS Cloud 1 VPS Cloud 2
RAM 2GB 4GB
CPU 2 Cores 4 Cores
Monthly Data Transfer 10,000 GB 10,000 GB
IPv4 1 1
IPv6 1 1
Control Panel cPanel, Plesk cPanel, Plesk
Daily Backup Yes Yes
Root Access Yes Yes
Price $14.99/mo $29.99/mo

In addition to what listed above, the company has preinstalled major CMSs such as Joomla, Drupal and WordPress on your VPS range. Other development software such as Java, Ruby and Python is also available.

Although OVH VPS solutions are cheap, you cannot find more information about some key features such as databases. Remember there is no money back guarantee, thus you’d better know OVH more comprehensively.

Performance

PerformanceIn order to provide fast speed hosting service, the company has built their own network in Europe, America and Asia. But their network is much denser in Europe while few countries are covered in America. But there is still some gap between OVH and some world-class network providers.

For VPS Cloud solutions, the company gives 99.99% uptime guarantee which is hard to realize in the industry. Many top-class hosting providers can only promise 99.9% uptime. If the hosting provider gives 99.99% uptime guarantee, theoretically, you won’t experience any downtimes. However, simply in 2013, OVH had three outages.

Support

For technical support, OVH has set up three support teams: FASS, SWAT and DERT. If there is any issues occur, FASS teams will offer a hand. While if any dedicate situations happen, SWAT teams will take over and help you work it out. And DERT team is always on site in data centers and deal with server maintenance.

However, OVH only supports phone and email and no live chat is available. Live chat is very important for consultation because it is the most direct way for information when you are browsing their website.

And there are statements in their terms of service that it is customers’ responsibility to report incidents to OVH, which puts on more pressure on customers. And their users are quite dissatisfied with this term of service.

Conclusion

All in all, OVH VPS solutions are cheap, but they perform poorly especially in customer support and features. For better choice, we recommend some good VPS providers below.